Frequently Asked Questions

What do I do if my R350 application is declined?

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Answer:

Should your application be declined, you will have the right to appeal the SASSA decision by lodging an appeal with the Department of Social Development for each month your application was declined. The process to lodge an appeal will be provided with the notification that your application has been declined.

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How do I know if my SRD grant is approved?

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ANSWER: You can check if your application was approved using the SASSA SRD website. If your grant status says Approved, it means that your SRD grant application is successful. Advertising To check your SRD grant application status, follow the steps listed below: Step 1: Visit the SASSA SRD website at https://srd.sassa.gov.za Step 2: Scroll down to Application Status […]
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How do I check My SASSA balance?

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Answer: Advertising If you have a SASSA card you can dial *120*3210# and follow the prompts – please avoid going to an ATM to check your balance.
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How do I know if my R350 is available?

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ANSWER: You can track your grant by following these steps: Go to the SASSA SRD grant website. Scroll down to ‘Application status’ Click on ‘Click here to check online’ Fill in the required fields. You should then be able to see the status of your R350 grant application.

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