What To Do About UIF TERS ‘No Declarations Found’ Error Codes


When the Covid-19 pandemic reached South Africa, the country was placed into a hard lockdown. This severely impacted people’s ability to work and generate income.

The Unemployment Insurance Fund (UIF) provides temporary relief to workers if they find themselves under circumstances that prevent them from working.

What To Do About UIF TERS ‘No Declarations Found’ Error Codes


The Temporary Employer/Employee Relief Scheme (TERS) is meant to assist workers who lost income due to the Covid-19 related lockdown.

Some workers who applied for relief have not yet received their money. Many clients have received error codes related to no declarations being found.


If no declarations could be found by the UIF, you may receive one of the following error messages:

  • ‘Employee does not qualify for TERS payment’
  • ‘No declaration as contributor is made to the UIF after FEB 2019’

The UIF says these codes can be unlocked by declaring the employee with the UIF for the periods from February 2019 to March 2022

These declarations can be made either online or in-person at a labour centre

Employers will have to submit UI19 forms to declare employees to the UIF.


Digital UI19 forms are accessible on the Covid-19 TERS portal or by CLICKING HERE. Digital UI19 forms can be submitted on the UIF’s uFiling website by CLICKING HERE.

The UIF says that Foreign Nationals can only be declared on the uFiling service. EDEC is available for payroll affiliated employees.

Employers can also visit a labour centre for manual UI19 declaration.

The fund said, ‘As soon as the declaration is updated on the Siyaya System, the Covid-19 TERS processing unit will identify these cases and trigger a recycle of the rejected payment and if the employee meets all the qualifying rules, they will be paid’.

What is the UIF toll-free number?


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