SASSA

Change Phone Number For R350 Grant | Complete Guide

Posted on Author Comments(392)

Special Relief of Distress Grant applicants and beneficiaries have the opportunity to change the phone number they have provided to SASSA. To find out how to do this, continue reading.

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Change Phone Number For R350 Grant

Should your mobile number have changed, for whatever reason, you have to then update SASSA with this information.

How to Change Phone Number For R350 Grant Via Phone Call

Here’s a guide on how to change your SASSA SRD Grant mobile number.

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Beneficiaries and applicants who wish to change the phone number they provided to SASSA will have to call the SASSA toll-free call centre at 0800 60 10 11.

How to Change Mobile Number For SASSA SRD Grant  Via Email

An alternative way that applicants can change their phone number is by sending an email to SASSA. Applicants can request for their number to be updated on the system by sending an email to [email protected] 

Applicants can also visit the SASSA website for more information at https://srd.sassa.gov.za.

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SASSA has started the process of paying successful applicants who applied for the R350 grant. However, not all applicants will recieve their payments at the same time.

SASSA has urged those waiting for payments to be patient while it processes the remaining applications.

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392 Replies to “Change Phone Number For R350 Grant | Complete Guide”

        1. I registered for the srd grant august or July month last year at options i chose d cash send as i were waiting on payment which I didn’t receive my phone got stolen with the simcard nd all ,i dont have my ID to go to the post office bcz that were in my bag too too,how can i change my phone number to change my cash send option to my bank account

          Reply

          1. I also want to change my srd sassa to 0797851816, because my phone was stolen

          1. I want to change my number l lost my phone from 0710628Snegugu139 to 0767817706

      3. hii i lost my phone and now i have a nuwe sim card. how do i change my phone number. I call sassa to change it but it is still my old number .

        Reply

        1. I want to change my old number that is no longer available to my new one my old one is 0653173090 new one is 0748270156

          Reply

        1. I want to change my number old number 0605216194 new number 0638815106, I’d numbers 9311290780081

          Reply

      18. Hy I’m Thembile Mbhalo I want to change my number 0733780256 my older number 0732967694 I want change my 350 to bank

        Reply

          1. Did they help you to nothing back yhooo anyone have a better idea to help us to change number

      22. Linda Happy Mabuza would like to change my sister’s contact number i registered with to my uncle’s number.

        Reply

      25. I want to change my cell phone number. from 0636964919 as it does nog exist any more, to 0832318186

        Reply

      2. I need help I want to change my number .I want to use my new number 0824383469 my old one is 0765577964.

        Reply

          2. Yes i need to change my cellphone number because i was using my sisters phone number while i was applying for srd grant

        4. My name is ndumiso simelani they changed my phone number without my permission I want to use my old number 0714316767 my ID number 9310036087082

          Reply

        1. Did you got help? Just that we’re on the same boat, so I’m wondering if anyone helped you and please share with me (or us)

          Reply

    10. Ineed to change this phone number because no longer available (0760259973)

      Ineed to add this available phone number (07134377

      Reply

      1. Hello Snenhlanhla, Before you can change your Phone number For SRD Grant, you will need to have the following:
        1. Your ID Crad
        2. Your previous and the new phone number in which you want to use.

        Please note that we have provided a guide above how to send an Email to NSFAS or you can call SASSA with this phone number 0800601011 and follow the prompt.

        Hope this helps you.

        Reply

        3. I wish to change my mobile number I lost the simcard that I was using at first now I have new number wish you could assist because I struggle a lot to change it but still struggling
          Old number 073 709 8481
          New number 073 951 3573
          My ID number 9903 0958 380 88

          Reply

          1. Send an Email to Sassa Like:
            I wish to change the mobile number I lost the sim card that I was using at first now I have a new number.
            Old number 073 709 8481
            New number 073 951 3573
            My ID number 9903 0958 380 88

            Send the email to [email protected]

        4. I have a problem here someone is using my Identity number for 350 application I do not know how to deal with this may you please halp me because if I know his or her number that has been used for this application I would have long canceled this 350 application please help me.

          Reply

        6. Hi Sir mine too i have a similar problem with Sinenhlanhla.Mine is like when i was busy doing my application i did pute a wrong number of which i don’t even know it.i started to notice thing when I’ was tracking my status nd become like this ” you’ve putting an invalid cell phone number ” please help on that situstion.

          Reply

        11. Hii I applied last year October for the srd R350 I only got for October, November n December and I reapply it says delcine I lost my phone so here is my new number 0632840772

          Reply

    11. I want to change the number i was using lastyear i forgetten because i did not. able to check my status for srd grant

      Reply

      1. I want to change the number i was using lastyear i forgetten because i did not. able to check my status for srd grant i want to use 078 3369 508

        Reply

    12. I want to change the number i was using lastyear i forgetten because i did not. able to check my status for srd grant i want to use 078 3369 508

      Reply

    14. Good day i lost my 0718708039 cell phone number and would like to know if you can upload the new 0833757771 number in order for me to collect my R350 social relief grant.

      Reply

    18. Hi I need to change my contact…I did lost my simcard and I can’t manage to do a swim swap…. please help

      Reply

  2. I need help..i want to change my number beacouse i was write it wrong…my number is 0735543422 not 0730185788..plz help me because the srd was declined because of wrong identity…my Id Number is 8212210983089

    Reply

        1. I’m done with my application but the problem is my old number I’m no longer using that number since last year on end of the year, then my new phone is 0719027095 I also submitted bank details but no response.

          Reply

      4. I want to change my old number 0639369359 to 0648060347 because I have lost that 0639369359.
        Kindly help

        Reply

  7. I lost my phone without knowing my number, so I need help to get srd payment my new number 0678852131

    Reply

    1. I lost my number can I get help my new number is 0733601128
      Sorry for that message that is my old number 0637436655

      Reply

    1. I lost My old number and I have failed to do a sim swap and now I want to change to another one

      Reply

  20. Hi I Samantha Theresha Manuel lost my old number 0846072249 but I have a new number 0824565003 can yu help me stil waiting for a date I’m approve

    Reply

  26. Hi i also been trying to help in updating my contact number to apply for reconsideration bt i cant due to my number has changed.please update my number its been 4weeks now.my new number its 0783124496 from 0732241970

    Reply

      1. How do you change your number. I have phone but the old number is still there. I tried using the new number and it said fail.

        Reply

  30. Can I please change my number because I lost the number that I used to apply for my srd r350, so my pay day was 20 & 25 but my money is still not deposited to my sassa card like the first one

    Reply

          1. I HAVE CALLED IN IN DECEMBER TO CHANGE MY NUMBER THEY SAID IT WILL BE DONE END OF JANUARY AND STILL IT IS NOT I CAN NOT FOLLOW UP OR SEE PROGRESS ON MY SRD GRANT PLEASE RECTIFY IT

  31. I lost my number 0736421541 this is the old number there is the new number 0734202351 that i want to change too

    Reply

  33. Hey. My Cousin lot her phone and she can’t remember the Number her apply went course it was New number.. How can I got know it Please,if your have any option to view details for someone please help… We’re have ID .. To check went .. Please contract me Soon as Possible..

    Reply

  39. I wanna change
    My phone number because I lost it
    Old number -0670244982.
    New number – 0799002305
    Please change to the new number please

    Reply

  41. Please I need to change my cellphone number booze I lost my phone with the sim card,Pl help me change my cellphone number A.S.A.P so I can collect my R350

    Reply

  42. Hi

    I have applied for SRD grants and someone have applied for me with wrong number that she forget , I am seeking for contact update 0814849180 , at post office they need sms for me to collect the money so I cannot access it due confirmation please help

    Reply

    1. I need help I want to change my number .I want to use my new number 0824383469 my old one is 0765577964.

      Reply

  52. I’ve been trying to call Sassa but there’s a problem with network. Please help i need to change my old number 073 490 8616

    Reply

  58. my friend applied for me for my 350grnt payment on his cell no.so i approved and pay then ive been robbed lastweek at the bus stop so i lost my id my bank card ect.so i heard about shoprite nd other stores where u cn pay ure money. but now he doesnt want to help me just to collect me or my brothers money by givig his sim card he registerd us on so that we cn get our cash nd make new id documents so please help by changing his no to my no so that i cn pay i really need my id document cause im asingle mom of four i need my cash please help

    Reply

  70. I want to change my phone number , I used my daughter’s phone number and it lost so I want to use this phone number 0639244513

    Reply

  71. I want to change my phone number , I used my daughter’s phone number and it lost so I want to use this phone number 0639244513 I can’t take my old money

    Reply

  72. Hi my name is Morne Malcolm lottering I’d nr 8109295160080.i lost my sim and need to select post or bank … approved for 4months can’t get the money … Change phone from 0608080374 to 0639595968 plz help…and thank u.

    Reply

  82. I need to change my phone number because I lost my cellphone and my older cellphone number was 063 466 4758 and my new number now is 078 886 9834

    Reply

  88. I lost my phone and MTN can’t help me out with this issue .my old number is 0631256685 and new number is 0717093089

    Reply

    1. I email sassa to change my old sassa number To my new number …..can u Please help ahmad kharodia id number-9201175295083
      Old number-0632149313
      New number-0812337189

      Reply

    1. I called sassa hotline they said they changed m old sassay phone number to the new one but got no sms

      Reply

  103. Hi i lost my phone and now im using new number and I want to change it but it is too difficult to change it because Sassa told us to call sassa office but they nobody will pick up the phone I tried so many times now im tired because they dont want to help poor people and I want to change that number 0714634799 to my new number 0679303689, because I need that money, thank you

    Reply

  109. Can you help me with changing of my contacts number I lost my phone. My new phone number is 0723688485.francina Motsabang

    Reply

  112. Good day, I would like to change my cell phone no. due to my cell phone was stolen. pls could you change it from 0737463051 To 0692278335. thanking you kindley. JANINE KUHN

    Reply

  114. Hello I lost my ID and my phone so my new number is 0631117856 need to collect my money at boxer so that I can apply for a new ID

    Reply

  124. I lost my phone then I have a new cellphone how do I change my bank details my new cellphone number is 0730252045

    Reply

  127. Someone used his or her details on my ID number to apply SRD grand so I need your help cause I can’t register because they tell me i have already registered…what should I do

    Reply

  128. Please help me someone used her number to apply for R350 instead of mine please change it for to 0766679897

    Reply

  135. I need to change my numbers as I lost the old one, my new phone number is 072 711 3544 ,I’d number are 0001035259082

    Reply

  140. Hi please can you assist me
    I want to change this numbers 0733134684 to this numbers 0721841287 to continue my application.

    Reply

  143. How do ii changes my Number Coz Ive lost my Phone and now I’m using a new number if anyone can help me please inform me here’s my new number 0795475932……

    Reply

  145. Hi, I have been trying to call the above number but never any answer. Have been trying for 2 to 3 weeks now. Why doesn’t the number get answered?

    Reply

  147. Hi i lost my old number,i want 2 change my srd number to my new number 0646833953,thank you.

    Reply

  157. I lost my simcard which I used to apply for my srd grant.Now I have a new nr which is 0723229711. I called Sassa several times but havnt got any response back from them
    they seems to be unavailable in helping with my request,pls help

    Reply

  162. Hi please can You Kindly Change My Cell Number To My Own 0746559404 As someone else registered for me and used theirs so please I need my number to he used I send an email too

    Reply

  171. Hi I lost the number I applied with on srd grant so I’m using the new one.pls change for me to this one 0767836910

    Reply

  174. Please I want to change my phone number because I m lost my phone number it’s 0795085051

    Reply

  177. Please I want to change my phone number because I lost it. My new number is 0627895299

    Reply

  178. I would like to change my cell number for the social grant my old Sim got lost
    My new number 0849607573

    Reply

  180. I lost my number that I used to apply before for SRD so please change to 0763238417 and the old one was 0763206485

    Reply

  184. Please I want to change my old number I lost my phone my new number is 0604451790

    Reply

  187. My name is ntombekhaya mbuthia .I want to change number phone to Sassa old number is 0784948228 New number is 0634657740

    Reply

  189. I want to change my number and also account here are my number:0839536914
    Account:51053277751 Tymebank pls i didnot get paid.

    Reply

  191. Good morning can you please help me to change my contact number,I lost my phone so I tried to sim swap but still I didn’t get my number back please help me.My new cell phone number is 0788459756

    Reply

  193. My name is Asanda Riecky Xhi i reapply on March but I don’t get srd grant April. May.and June now I want to change cell phone number on 0638320980

    Reply

    1. Hello Asanda, We have written how you can change your phone number for the Social Relief of Distress (SRD) grant in the article above. If that is what you want to do follow the steps and change your number.

      Reply

  195. Someone whom I don’t know changed my cellphone number without my consent, that is why would like to change my cellphone number and use the cellphone that I used from the beginning. Your help will be highly appreciated.

    Reply

  196. I wanna change my number to 0658631608 because the old one I lost the phone and I can’t do the sim swap

    Reply

  202. I would like to change my numbers someone change my numbers so I can’t check my SRD grant it’s saying failed so how do I change thm

    Reply

  205. Hi I’m Cameron I did try phoning sassa this morning about my number that’s been changed,but I can’t draw my r350 at any ShopRite or pick n pay.what can I do to get my srd r350

    Reply

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