NSFAS Contact Details For Any Enquiries


On this page, you will see the NSFAS contact details for student loans, account payments, balance inquiries, general enquiries, wallets, and many more.

NSFAS is here to provide you with more information, answer any question(s) you may have and create an effective solution for your instructional needs.

NSFAS Contact Details


Check below for the contact details that suit the kind of complaint or enquiries you want to make.

Are you qualify for the NSFAS Bursary? find out Who Is Qualify For NSFAS here


Account, Payment and Balance Enquiries

For queries regarding payments and balances:
Tel No.: 08000 67327
Email: collections@nsfas.org.za

For general enquiries relating to accounts:
Email: queries@nsfas.org.za

For general, student and NSFAS Wallet enquiries

For all other queries regarding students:
Tel No.: 08000 67327
Email: info@nsfas.org.za

Postal Address
University and TVET College documents
Private Bag X4, Plumstead 7801, South Africa


Postal Address
NSFAS Wallet documents
Private Bag X6, Plumstead 7801, South Africa

Physical Address
10 Brodie Road, House Vincent 2nd Floor, Wynberg, Cape Town 77007

Read Also: NSFAS Email Address

Vuvuzela Fraud & Corruption hotline

To submit information on fraud or corruption identified or witnessed:
Tel No.: 0860 247 653
Email: nsfas@thehotline.co.za
Fax2Email: 086 726 1681
SMS Call Back Number: 30916

For the submission of legal documentation for the attention of the National Student Financial Aid Scheme

Email: legal@nsfas.org.za

Legal documentation not submitted and logged through this dedicated mailbox will be deemed invalid and will not receive timeous attention

Outreach and Community Event Invites

For all queries regarding outreach and community event invites:
Tel No.: 021 763 3200
Email: outreach@nsfas.org.za


For all media-related enquiries please contact:
Tel No: 021 763 3200
Email: media@nsfas.org.za

NSFAS Social Media Handle/Profile

NSFAS is available to assist you through the following channels:

Facebook:National Student Financial Aid Scheme
Twitter: @myNSFAS
Instagram: @myNSFAS


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