If your NSFAS Wallet is locked learn how to unlock NSFAS Wallet below. TVET College students who qualify to receive allowances directly from NSFAS will receive cash funds in their NSFAS Wallets.
Your NSFAS Wallet will allow you to withdraw cash or spend at any merchant registered by NSFAS. Allowance amounts are determined through consultation with institutions, communicated to NSFAS when you register.
Table Of Contents
Why Your NSFAS Wallet Is Locked
Are you trying to access your allowances but you are getting a message that your account is locked? this is why.
You are receiving this message if you have typed in your NSFAS Wallet password incorrectly more than three times. This is just a security measure to prevent fraudsters from accessing your allowances. Please ensure that you memorise and safeguard your NSFAS Wallet password.
How to Unlock NSFAS Wallet
To unblock your myNSFAS Wallet, you need to follow the steps below:
- Log into your myNSFAS account
- Go to NSFAS Connect
- Create a case
- Submit a picture of your ID using a cell phone
- Provide your current cell number
- Indicate that your NSFAS Wallet is blocked
If you are unable to access your myNSFAS account to submit this request, you may send a request to NSFAS via their social media inbox (DM) or email.
How to Unlock MyNSFAS Wallet VIA Email
If the step above is not working for you for whatever reason you can follow these instructions to unlock your wallet by way of email by sending your query to [email protected]. Your email needs to contain the following information:
- ID number
- A copy of your ID
- Full names and surname
- Cellphone number
- Email address
- Physical address
- Postal address
- A full description of your query
How To Access MyNSFAS Wallet as First Time User
If you are a first-time user, the process may seem daunting at first but it is pretty simple. Here is the steps on how to get started with your NSFAS Wallet:
- You will receive an SMS welcoming you to NSFAS Wallet
- Once you receive SMS, open it and verify your account by dialing *134*176# and reply with your ID number